We, THEEART GROUP understand the importance of maintaining privacy and thus abide by the highest standards for securing customer information privacy.


This Privacy Policy distinctly informs our users about the type of information we collect from our users, the reason for collecting such information, how we intend on using such information and the choices available to our customers regarding our use of such information. We will not use or share your information with anyone except as described in this Privacy Policy.


Please read our Policy carefully to understand how we treat the information provided by you. By clicking on the “Accept” button, you are agreeing to the collection, use, disclosure, retention and protection of your Personal Information as provided in this Policy. However, if you do not consent to any of the terms enumerated in this Policy, you may choose not to use our services by clicking on the “Decline” button. However, please be aware that if you do not allow us to collect the Personal Information as enumerated in this Policy, we may not be able to provide you with certain services. Moreover, by choosing to register yourself as a member and/ or vendor and/or purchaser on our website and/ or app, you shall deem to have consented to our terms and conditions and privacy policy.




For a more interactive platform and advanced efficiency in our services, we may require you to provide us with certain personally identifiable information such as Name, Email ID, Contact details, Postal address, Credit card details and Demographic data. The information that we request will be retained by us and used as described in this Privacy Policy.




We collect this Personal Information directly from you when you provide it to us. Since our platform is interactive, we use this information for purposes such as:


·       For registering you as a member;

·       For registering you as a vendor;

·       For registering you as a purchaser;

·       Improving our services;

·       Communicating with you;

·       Processing and responding to your queries;

·       Processing and/ or receiving payments;

·       Sending you information about special promotions or offers;

·       Contacting you for promotional purposes;

·       Providing you with customer support;

·       Allowing you to participate in interactive features offered through our services;

·       For any other purpose, with your consent;




We shall be using Cookies and/ or such tools for enhancing customer services.




We shall retain the Personal Information provided by you for only as long as it is necessary for the purposes set out in this Policy, for as long as your account is active or as needed to provide the services to you.


Keep in mind that even though our systems are designed to carry out deletion of information as per the above guidelines, we are not liable for the non-deletion of certain data within a specific time frame due to technological constraints.

6.   OPT-OUT:


If you do not wish to receive any promotional or marketing communications or otherwise from us or if you do not wish your information to be processed by us, you can contact us at, +916262080888 in order to opt out from receiving such communications.



You are entitled to contact us at, +916262080888 to request for rectification of the Personal Information collected by us and/ or for erasure of your Personal Information.






If you have given your free consent to the collection, use, disclosure, retention and protection of your Personal Information, and wish to withdraw such consent, you may do so by contacting us at, +916262080888 at any time.


Notwithstanding the above provisions, any decision by you to opt-out, rectify or erase information from our records or withdraw your consent shall not in any manner whatsoever affect and/ or make illegal the processing of your information done prior to the communication of your afore-said decision to us.




We do not collect such personally identifiable information from children. If you are legally considered a child, do not provide us with any such personal data.


If we have mistakenly collected such Personal Information from a child, we shall have the same deleted immediately when brought to our notice.


If you are a parent or a guardian and are aware that your child has provided us with such information, kindly contact us at, +916262080888, to have such information deleted immediately.




We strictly adhere to high standards to ensure that your Personal Information is kept secure. We endeavour to keep your Personal Information up-to-date and accurate in the best possible manner as it may be necessary for the purpose for which it was collected, used, retained and disclosed. We highly value the significance of your Personal Information shared with us and have thus, (i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable you to review and edit the same.

However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal Information by any third party.


In all events, you shall be solely responsible to protect and keep secure your password and/ or details required to access your account maintained by you on this app and/ or website.




We may change this policy time to time by updating this page. You are responsible for periodically reviewing this Policy in order to be aware of any changes thereto. Your continued use of our services subsequent to such change in Policy constitutes your acceptance of such changed Policy and your approval to be bound by such changes.



If you have any questions about our Privacy Policy, do not hesitate to contact us at, +916262080888.



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